Corporate Management Consulting and Advisory
Governance of Risk & Advisory
Technological change and deep transformations present new and unknown risks, but also new opportunities to create value. In today’s volatile and ever more complex business environment, companies need to have confidence in their governance, risk management and internal control processes. At MAI we equip our clients with the knowledge, techniques and solutions to anticipate and respond to critical challenges. We understand that firms need to be able to seize new opportunities in a quick and nimble fashion. This is why we build tailored risk management frameworks, systems and controls that are the right fit for our clients to steer them towards future success.
We are proud of our track record in building client business resilience. We believe companies with solid risk management processes and risk registers are better able to meet the demands of customers, regulators, investors, employees, and Directors and Shareholders. With operating environments constantly shifting, we work with our clients to ensure they have the ability to spot emerging risks and to address shortcomings.
Regulatory Compliance Risks
Helping you anticipate and react to an evolving regulatory environment – companies today are operating in an environment where regulatory change seems almost constant. The requirements have become more stringent, while the web of rules and regulations have become inherently more complex. At MAI, we can help you navigate these complexities so you can meet business objectives and enhance shareholder value.
All industries are facing a wave of regulatory change around the world. Businesses are seeking to adhere to much stricter rules and regulations while at the same time that they are striving to meet shareholder demands and adapt to new business models. The challenge is even greater in highly regulated sectors, such as financial services and pharmaceuticals, where significant resources are devoted to horizon scanning and compliance.
The way companies respond to the evolving regulatory landscape and adapt their business models will have a major impact on their future success. At MAI we provide regulatory compliance advice and guidance to businesses of all sizes, finding solutions to complex problems and challenges. We believe your priority should be on identifying and addressing issues before they cause harm, which is why we offer tailored solutions that are built on a full understanding of your business and the market in which it operates.
Our team of regulatory specialists has the expertise, skills, and resources to guide you through the new regulatory landscape. We will help you to put in place a regime that focuses on:
Effective identification and management of regulatory risks.
- A risk-based approach when targeting your compliance assurance activities.
- Engagement with senior management in decision-making at an early stage.
- Assurance to the board that the regulatory risks are being managed and mitigated effectively.
Integrated Internal Control
Internal control helps entities to achieve its important objectives and sustain and improve performance. COSO’s Internal Control—Integrated Framework (Framework) enables organizations to effectively and efficiently develop systems of internal control that adapt to changing business and operating environments, mitigate risks to acceptable levels and support sound decision making and governance of the organization.
How do we help you as our client?
By improving your response to risks with effective systems and controls. Anticipating and responding to business, operational, financial and compliance risks which is crucial for success, because failure to do so can not only result in financial loss, but also non-compliance with regulations and a risk of reputational damage. Our integrated team of specialists can help you design and implement an internal control system, that is a principles-based approach that provides flexibility and allows for judgment in designing, implementing, and conducting internal control—principles that can be applied at the entity’s operating, and functional levels.
To ensure good internal controls, you need to have robust systems and processes in place. Without them, your company not only runs the risk of being exposed to multiple risks, but also non-compliance with regulations. For financial companies in particular, internal controls form a critical role in regulatory and legal compliance. Failure to have the correct controls in place can expose a company to various risks, including financial loss and fraud, and even threaten its business objectives.
The team at MAI offers broad expertise across sectors and disciplines and can help you to design, implement and monitor the systems of internal control in your organisation. We have the resources and expertise necessary to help you meet your control objectives, offered through outsourcing, co-sourcing and secondment arrangements.
Our specialists work as an integrated team and take the time to understand your business and your strategy. With their international perspective and deep experience, they can help you to:
- Create, enhance, and protect stakeholder value
- Transform your organisation so that it is risk-focused
- Increase your credibility with regulators, customers and
- Provide more timely and accurate management information for key decision-makers
- Enable a more efficient and value-added assurance framework
Enterprise-Wide Risk Management
Enterprise-Wide Risk Management (EWRM) is now seen as an essential part of good internal governance and its tasks represent a systematic and objective approach to identifying, analysing and evaluating risk as well as designing and implementing activities which will allow risk to be managed within defined risk parameters. To ensure the operation and implementation of sound risk management in a holistic fashion, require an embedment of risk management culture into your business strategy.
Companies around the globe are placing greater emphasis on managing risks in response to rising demands from stakeholders. Effective enterprise risk management requires a robust, organisation-wide identification, monitoring and reporting process. Our team draws on their broad industry experience to help clients embed risk management into their corporate culture.
Companies today face pressures from every angle. Tighter regulation, increasing legal requirements and a complex and risky marketplace mean that there is often little room for recovery if things go wrong. As a result, there is a desire to avoid unwanted surprises by managing risks before they develop into problems.
We work with companies to integrate risk management practices into their business that help prevent unwanted outcomes while also supporting long-term objectives. Our team of specialists offers broad industry experience and deep insight that will help you to place risk management at the heart of your strategy so you can take calculated risks that add value, while side-stepping those that threaten your organisation.
We help clients work towards continuous improvement. Risk mapping allows organisations to:
- Facilitation of a Strategic Risk Workshop
- Collect and analyse feedback from the
- Obtain a reliable analysis of the company’s strengths and
- Implement action plans to mitigate risks and, whenever possible, draw up an inventory of the measures (such as insurance, outsourcing or internal control) to manage the major risks
- Create a strategy for risk management and improving economic
- Establish a culture of effectively managing and controlling
- Ensure regular
Risk mapping is a management tool for growth and protecting activities which is shared and leveraged by management and business line departments.
When you work with MAI, we will help you:
- Configure your risk management function and processes for a sustainable risk management
- Identify and map major
- Assess your organisation’s risk
- Support in the choice of governance, risk and compliance
Corporate Strategy Development
We help clients improve performance by designing projects portfolios, supported by resource reallocation, integrated business-unit strategies, and planning processes, that position them for success. In order to build a balanced projects portfolio and reignite growth, companies must finely adjust their current mix of assets, capabilities and processes. At Masegare & Associates, we combine expertise in resource allocation, performance improvement, mergers & acquisitions and divestitures to strengthen companies and build sustainable value, as
we are partners in strategy development and re-assessment, and our aim to assist executive management to making the best decisions to ensure long term sustainability.
Here is how we do it:
We will assist you with the development of your strategy and our primary focus areas including:
- Identifying the right trends and making the big moves to capitalize on them is critical to
- We support clients to improve performance across their existing projects portfolio and pinpoint opportunities for growth in new business
- We also help identify areas where they might need to cut back or
- We help you to design a more effective strategic-planning and budgeting processes so that they can overcome the inertia that stalls growth and prevents active reallocation of
- We help you to strengthen your strategic-development processes, make better decisions, and then act on them, and in addition, we can assist you with the solutions to specific issues or design a whole new approach to strategic management and
Board Governance Services
An effective board of directors has a better understanding of where their company creates value, the potential risks, and their strategy. These boards evaluate resource allocation, embrace robust feedback, and debate alternative strategies. They also assess trends and uncertainties and discuss where value will be created with the CEO. Unengaged boards, on the other hand, can destroy value by focusing exclusively on fiduciary activities or over-emphasizing short-term financial results. Our firm has many recent cases where we helped our clients to improve their effectiveness of the board of directors through counselling, capability building, and developing new insights.
High-performing boards are engaged, strategically focused and agile. As board advisers to many of the world’s leading organizations, our consultants deliver practical and impartial advice on all aspects of board performance and effectiveness. Since our date of incorporation, we have been providing an integrated suite of board advisory services to clients in South Africa, including board effectiveness assessment, board composition and compensation, governance best practices, leadership succession and development, and board development.
The bar for board performance continues to rise amid increased pressure from investors and stakeholders. Effective board assessments are critical in meeting the evolving standards of corporate governance. Our proven board assessment methodology addresses the specific governance model and circumstances of each board in order to identify and remove obstacles to better performance and enhance existing strengths, and our assessments examine a range of factors impacting board performance, composition, culture, processes, director development, organization, overall effectiveness, quality of debate and strategic input, relationship between the board and management, shareholder communication and accountability, and succession planning processes.
Business Continuity Planning & Audit
Helping organisations prepare for and respond to business disruptions. Disasters happen – whether they are due to a systems failure, a major supply chain disruption, or the Global Coronavirus Disease (Covid-19) Pandemic, it is important to be prepared. Disruptions adversely impact productivity, sales, market share, brand reputation, distribution, compliance and more. With sound preparation, planning and the latest technology, organisations can continue to operate with confidence. In addition, even the most robust and resilient organisations need to plan for unforeseen events. Resilience is the ability of an organisation to anticipate, prepare for, respond to and adapt to incremental change and sudden disruptions in order to survive and prosper. We believe business continuity planning is a vital component of a broader framework of organisational resilience that should also encompass risk management, human resources, governance, change management, crisis management and disaster recovery. Fact-finding is the key to effective business continuity planning. Before the plan is written, we can help create a risk management framework to identify and manage risks to your organisation before they materialise. Then we can also help with a detailed assessment such as supply chain resilience and staff risk. Our specialist digital teams can assess the robustness of IT systems, including assessments of cloud providers.
Once a plan is created, we believe it needs thorough testing and regular dry runs. We can help with scenario-based workshops and provide impartial feedback on what elements of the plan need additional development.
Summary of our Services
To help you plan for and maintain stability through disruptions, we provide a combination of real-world experience, proven methodology, and a team of professionals that deliver comprehensive services across four core areas:
- Strategic resilience and
- Organisational resilience programme assessments.
- Business impact
- Business risk
- Continuity plans developments
- Evaluate and build resilience
- Auditing the various and Key Business Continuity Management (BCM) dimensions
- Specialists help with disaster recovery and cyber security
- Scenario-based workshops to test continuity
- Employee training and
- Specialist assessment for critical sectors such as finance, transport, and
In an era of accelerating change where companies face constant disruption, change leadership is essential to ensure your organisation stays ahead of the pack. Utilising a robust change leadership strategy in place, organisations can adapt quickly to new technologies, new business models, and industry change. At MAI, we can help lead your business through change by keeping talent-focused, high-performing, and happy in helping achieve your business objectives.
Organizational Change Management (OCM) is a framework structured around the changing needs and capabilities of an organization. OCM is used to prepare, adopt and implement fundamental and radical organizational changes, including its culture, policies, procedures and physical environment, as well as employee roles, skills and responsibilities, (Richard Beckhard cited in Brown, 2011: 24).
Our Technical Approach
When businesses go through a major change or transformation, earning buy-in from your stakeholders is very crucial. The greatest success comes when you place your stakeholders at the centre of everything you do, so to ensure a successful transition for your employees, we create a vision they can understand and will embrace. The goal is to paint a picture of the change with as much clarity as possible and lead them through future uncertainty. Successful change happens when people are clear on the reason for change and are committed to the outcome (Brown,2011).
We believe in a work style that is proactive and collaborative. Our strategy, process, and human capital skills team up with your own organisation to help everybody involved understand what’s in it for them – the classic ‘what’s in it for me’ (WIIFM). This is an integral aspect during periods of transformation to drive optimal organisation performance. Our professionals’ leverage years of deep cross-industry and consulting experience, equipping you and your team with the professional strategies, techniques, methods and tools required to effectively lead the organisation through change.
We start the organisational change journey by doing the heavy lifting for you – defining your ‘before and after’, identifying your stakeholders and analysing the precise impact on your tools, business processes, organisation and culture. What follows is the true value of MAI’s change leadership services, as we demystify the complexity and weight of the subject, distilling it into something stakeholders can engage with. We don’t apply a ‘one size fits all’ approach, but instead, we consider the culture and change appetite of an organisation and work as a partner to embed changes which will have generate long-lasting successful change impact rather than a short-term shock.
Our involvement can span from working with the board on an initial strategic change readiness assessment to creating and implementing a communications plan with organisational leaders – we differentiate ourselves by delivering practical change that our clients experience. We can also help build KPIs and other metrics to provide high-level feedback on progress. At MAI, our ambition is to help clients deliver lasting change. As a global organisation, we are able to solve our client’s change challenges in a holistic manner, leveraging our international depth and reach while also offering local market knowledge. As well as the cultural aspect of change, we have the expertise to communicate directly with the operational areas of your business, whether that’s legal, audit or IT
departments. This ensures we achieve complete buy-in from those experiencing the change and putting the change into action.
Our core services:
- Change readiness assessments and stakeholder
- Change management planning, design, and
- Communication strategy, planning and
- Digital tools for management of complex
- Workforce transition management and execution; for example, through
Organisational Design Business Process Re-engineering (BPR)
Our organizational design services, involves the integration of structure, processes, and people to support the implementation of strategy and therefore goes beyond the traditional tinkering with “lines and boxes.” Today, it comprises the processes that people follow, the management of individual performance, the recruitment of talent, and the development of employees’ skills. When the organizational design of a company matches its strategic intentions, everyone will be primed to execute and deliver them. The company’s structure, processes, and people will all support the most important outcomes and channel the organization’s efforts into achieving them.
Fast-evolving businesses often demand rapid innovation in their organisational structures. Without appropriate organisational design, innovation and growth can be stifled by issues such as unclear roles and a lack of necessary resources. We work with companies to get the best out of their talent and resources.
Our Technical Approach
In view of the above, we strongly feel that it is important for companies to structure themselves to keep up with the pace of change, and to make the most of the people they employ. Having the right resources and skill sets in the right places will help ensure your company can meet its business objectives. We therefore aim to be your partner from the start: supporting your first fact-finding sessions and conducting a frank assessment of the strengths and weaknesses of your current operating model. We will assist you throughout the entire process, executing on design through to detailed implementation. We can also complement organisational design with a talent and culture audit and follow-up actions to help an organisation continue its journey of implementing a structure that works for today and into the future. We help organisations put the right people into the right places in the new structure and address skills shortfalls that may challenge the success of the new operating model.
- Full-service organisational design works on three critical phases, namely, analysis design, and implementation phases. This means we will help you from fact-finding and analysis through detailed implementation,
- Longer-term strategic aspirations,
- Analysis of ; organization, process, technology and culture
- Talent audits and gap
Our Crucial Steps
Step 1: Set the vision and business goals
Step 2: Establish a competent team
Step 3: Understand the current process
Step 4: Redesign the process
Step 5: Implement the re-engineered process
Performance management is a strategic approach to creating and sustaining improved performance in employees, leading to an increase in the effectiveness of companies. In any organization, no matter the size, it is important to understand what your employees are doing, how they are doing it, and why they are doing it, because, without such systems, of defining roles, understanding individual strengths and weaknesses, provide feedback, trigger interventions and reward positive behaviours, it is much more difficult for managers to effectively lead their employees. Masegare & Associates Inc will help you to pair your performance management with an incentive management process.
Our Technical Approach
In business, effective performance management can make all the difference when it comes to meeting strategic objectives. With better skill sets and resources at your disposal, not only will your company be more agile and resilient, but it will also stand a stronger chance of reaching its objectives. At MAI, we fully support the move to data-driven performance management. We also welcome the trend away from harsh performance management and stack ranking that makes staff compete with each other. Today’s organisations need internal co-operation, not competition, to thrive amid ever-tougher competition.
Our focus is on making performance management work for you. The new tools available for performance management bring little advantage unless they align with business strategy. Our teams of experts in strategy and HR can ensure this alignment as well as bringing in legal expertise to help with implementation issues such as compliance with employment legislations, etc.
- Performance management methodology design
- Performance management process and policy design
- Facilitating of KPAs and KPIs
- Performance management training/coaching
- Develop clear role definitions, expectations and goals
- Develop managerial leadership and coaching skills
- Boost productivity through improved performance
- Develop a performance reward program that incentivizes accomplishment